34 JUNE 2024 | THE FOREIGN SERVICE JOURNAL needs to be a balance between an extremely lengthy process to get software approved and the necessity of creating cutting-edge AI-enabled data tools to bolster our national security. Another significant barrier to data-informed diplomacy is user adoption. “I’m not a numbers person” is a statement I frequently hear from foreign affairs experts. But the reality is that times are changing and, frankly, we are already behind. Everyone should be confident with the numbers behind important metrics for their bureaus, and the mandate to familiarize oneself with relevant data must come from the top. In IO, Assistant Secretary Michele Sison requires data attachments in all meeting preparation papers written for her by staff. Principal Deputy Assistant Secretary Dave McFarland attends every single IO data training and event, introducing each with brief remarks on the bureau’s commitment to building and fostering a culture of evidence-informed diplomacy. Deputy Assistant Secretary Brian Grimm always carries around multiple copies of our U.N. Security Council Snapshots (please ask him for one if you see him), which he hands out in meetings. Most of the IO front office has the IO Multilateral Data Center hyperlinked in their email signatures. These are just a few examples of how IO leadership emphasizes the importance of data, which signals to the bureau their need to prioritize data as well. This prioritization is critical for data and AI to succeed in making cultural inroads at State. There are many challenges on the road to effectively using data and AI, particularly at an organization as large and established as the State Department. However, in a rapidly evolving global landscape marked by complex challenges and competitive pressures, using AI-enabled data tools is not only a strategic imperative but a critical transformative step toward enhancing the effectiveness of our diplomatic efforts. The vision for a data-informed future state of diplomacy hinges on successfully navigating talent acquisition and development, resource allocation, data infrastructure and prioritization, and forward-thinking leadership. A commitment to innovation positions data and AI as fundamental pillars in shaping the future of diplomacy, the U.S.’s global position, and our national security posture. n
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