Jobs at AFSA

Employment at AFSA

The Foreign Service Act of 1980, the legal foundation for the Foreign Service, opens by declaring that “a career Foreign Service, characterized by excellence and professionalism, is essential in the national interest.” AFSA speaks for its members individually, ensuring that the law is upheld and due process followed, but also, crucially, for the long-term health and vigor of the Foreign Service as an institution, certain in the conviction that a career Foreign Service, characterized by excellence and professionalism, is in America’s national interest.

AFSA’s membership include active-duty and retired Foreign Service officers and specialists at the Department of State, as well as members of the Foreign Service from the U.S. Agency for International Development, Foreign Agricultural Service, Foreign Commercial Service, Animal and Plant Health Inspection Service and Broadcasting Board of Governors. AFSA exists to support the United States Foreign Service, which deploys worldwide to protect and serve America’s people, interests and values. The Foreign Service is the only U.S. government entity that is globally deployed with an enduring physical presence in almost every country in the world, creating an enormous competitive advantage for America and for Americans from all walks of life. AFSA’s members are career professionals who spend roughly two thirds of their careers abroad representing America to the people and leaders of other countries. Members of the Foreign Service are posted to more than 270 U.S. embassies, consulates and other missions around the globe—most in difficult and many in dangerous environments.

Our AFSA staff are hired from across the Foreign Service and international affairs communities. If you are interested in supporting the Foreign Service mission and working for AFSA, please keep an eye on our website below for available jobs. In the meantime, we have posted our Employee Handbook here for your information.

Membership Operations Coordinator

The American Foreign Service Association (AFSA), the professional association of the United States Foreign Service, seeks a full-time Membership Operations Coordinator at its Washington, D.C. headquarters located at 2101 E St NW, Washington DC 20037.

The primary duty of the incumbent will be to support the development and implementation of AFSA’s membership function including: responding to and resolving membership inquiries and questions, processing membership applications, systemizing data input and member communication workflows and supporting membership-related analysis by generating required queries and reports. The incumbent will work closely with the Member Relations and Events Coordinator and the Director of Programs and Member Engagement to ensure efficient membership operations of the Association.

  • Responsible for maintaining the overall integrity of member data including processing new applications, updates to member data, and membership cancellations.
  • Systemize and process updates to member data based on bi-monthly reports received from various agencies.
  • Create workflows for managing changes to membership status and resultant communication with members.
  • Produce regular reports and queries to understand AFSA membership data, including retention and attrition statistics, and work with the Director of Programs and Member Engagement to convert data to action steps for improved member recruitment and retention.
  • Responsible for accurate and friendly communication with members regarding their membership status and assist with creation of membership templates and collateral for recruitment.
  • Responsible for annual audit of membership data.
  • Assist in preparations for ongoing member programs and special events (including preparing materials, set up, preparing attendee lists, etc.).
  • Assist in production of the annual Directory of Retired Members.

The incumbent must possess the following skills:

  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills.
  • High-level of experience with Abila’s Netforum or similar membership database.
  • Ability to proactively multi-task multiple competing priorities and demands.
  • Well versed with Microsoft Office (Word, Excel, PowerPoint, etc.).

Experience:

  • 3+ years of relevant work experience

Education:

  • A Bachelor’s degree is preferred

Compensation will be commensurate with experience and qualifications.

The incumbent should expect to work 40 hours per week. The incumbent will report to the Director of Programs and Member Engagement.

AFSA offers a collegial working environment and flexible work schedules. Please send a cover letter and resume to jobs@afsa.org by May 1st. No phone calls, please.

Please note: Due to the ongoing COVID-19 situation, the start date for this position can and will be pushed back as necessary.